Shipping policy

Effective 2026-08-21

How Lureqen moves your parcel from our warehouse to your door — coverage, timing, and what to do if something goes wrong.

Delivery coverage

We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact dardanocarlosariel@gmail.com before ordering if you are unsure.

Order timing

Warehouse handling typically completes within 1-3 business days after payment is confirmed.

Typical transit time after dispatch: 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

Processing days exclude weekends and U.S. public holidays.

Shipping charges

Standard shipping is free for deliveries inside the United States, with no order minimum. If international rates are available, they appear at checkout before payment.

Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

Shipping carriers

We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

Lost or delayed parcels

If a lighting package is lost or arrives with broken glass/shade, Email dardanocarlosariel@gmail.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

Special shipping cases

Lighting ships with glass/shade protection when applicable. Bulbs may ship separately or be omitted per listing.

Confirm voltage and bulb type on the product page before installation.